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Unlike other countries, India also does not have a robust system for reporting such issues on time.
“Data remains a big challenge in India. There is no system for infrastructural changes to be logged into a web interface, which can then be used by apps like Google Maps. Countries like Singapore have such a system,” Mr Nair says.
He adds that India’s vast population and fast-paced development make it even more challenging to get accurate, real-time data. “In other words, bad maps are here to stay until governments become more proactive about collecting and sharing data.”
Lawyers are divided on whether GPS apps can be held legally responsible for road accidents.
Advocate Saima Khan says that since India’s Information Technology (IT) Act gives digital platforms like Google Maps the status of an ‘intermediary’ (a platform that merely disseminates information provided by a third party) it is protected against liability.
But she adds that if it can be proven that the platform did not rectify its data despite being given correct, timely information, then it might be held liable for negligence.
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