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“Our whole Christmas was ruined,” said Kate, a Morrisons customer in Exeter, who has agoraphobia and does not drive.
She called Morrisons a “huge let down” after the supermarket failed to deliver her shopping on Christmas Eve.
“They cancelled my order without notifying me so by the time the delivery slot came and went, the shops were closed,” she said.
“My daughter and son were coming for Christmas Day and Boxing Day – both are disabled so couldn’t get to the shops.”
She says they had to make do with ham, pickled onions and “a few spuds that my daughter had left over mashed up with frozen broccoli and cauliflower”.
“We basically had bubble and squeak on both Christmas and Boxing Day,” she said.
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